Privacy Policy

This Privacy Policy applies to the Health Quest Physicians Group website. The Health Quest Physicians Group website is provided for information and educational purposes and may contain links to other sites. Once you enter another website (whether through an advertisement, service, or content link), be aware that Health Quest Physicians Group is not responsible for the privacy practices of such other sites. We encourage you to look for and review the privacy statements of each and every website that you visit.

Personal Information We Collect from You

We collect the following personal information from you on the Health Quest Physicians Group website forms.

• First and Last name
• Email address
• Phone number

By entering this information, you are providing personal information that will be used by Health Quest Physicians Group for the sole purpose of scheduling your appointment or returning your contact request.

If you choose to enroll as a subscriber of our website, you will receive recurring practice newsletters, announcements and occasional promotional information via email. These emails will be of a general nature and will in no way disclose your unique health characteristics. At the time you subscribe or any time thereafter, you can choose to opt-out of receiving these emails from us.

To subscribe to our website, we need certain contact information, such as your name and email address. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required. You can unsubscribe from the newsletters by simply clicking on the “unsubscribe” link at the bottom of our emails; you will be immediately unsubscribed.

We are committed to protecting the privacy of children. Neither Health Quest Physicians Group nor any of its services are designed or intended to attract children under the age of 13.

Passive Information We Collect

Like many other websites, we also automatically collect and log other non-identifying information when you interact with the Health Quest Physicians Group website:

Device data. We collect data from the device and application you use to access the Health Quest Physicians Group website, such as your Internet protocol (IP) addresses, operating system, device type, browser type and timestamps.

Usage data. We collect usage data that may include which Health Quest Physicians Group webpages you visit, what you click on, when you performed those actions, and so on. Emails sent by Health Quest Physicians Group collect information about who opened those emails and clicked on links in them. We do this to measure the performance of the Health Quest Physicians Group email messaging and to monitor and improve email deliverability and open rates.

• Google Analytics. In addition, our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information may be obtained by visiting Google’s privacy policy.

• AdWords Remarketing. We use Google AdWords Remarketing to advertise Health Quest Physicians Group across the Internet, in particular on the Google Display Network. We use a Google AdWords Remarketing code to log when website visitors view specific pages or take specific actions on our website. Google AdWords Remarketing can display ads to you based on what parts of the Health Quest Physicians Group website you have viewed by placing a cookie on your web browser. This does not in any way identify you or give access to your computer or mobile device.

  Google AdWords Remarketing allows us to tailor our online marketing to better suit your needs and only display ads that are relevant to you. If you do not wish to see ads from Health Quest Physicians Group you may opt out in the following ways:

  1. Opt out of Google’s use of cookies by visiting Google’s Ads settings.
  2. Opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

We use this information to conduct research and analysis to better understand how visitors are using the Health Quest Physicians Group website, so that we can improve our website experience. From time to time, Health Quest Physicians Group or it’s operations contractors acting on their behalf, conduct online research in order to gather feedback about our site through online or email surveys.

Participation in these surveys is completely voluntary and you may choose whether or not to participate and disclose information. Personally Identifiable Information collected through market research will only be used by Health Quest Physicians Group and its operations contractors and will never be given or sold to a third party.

Disclosure of Your Information

Except as set forth in this Privacy Policy or as specifically agreed to by you, Health Quest Physicians Group will not disclose any Personally Identifiable or Personal Health Information it gathers from you on our website. We will only release Personally Identifiable or Personal Health Information to third parties:

(i) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order.

(ii) in special cases, such as a physical threat to you or others. In the event that we are legally compelled to disclose your Personally Identifiable or Personal Health Information to a third party, we will attempt to notify you unless doing so would violate the law or court order.

Changes to this Privacy Policy

We will inform you if a material change to the Privacy Policy is made that involves the use of your Personally Identifiable Information. Your continued use of the Health Quest Physicians Group site will indicate acceptance of the changes. Please exit the site immediately if you do not agree to the terms of this Privacy Policy or any revised policy.

This Privacy Policy does not protect you when you send content, questions or ideas to Health Quest Physicians Group via email. If you want to keep them private or proprietary, do not send them in an email. We try to answer every email within 48 business hours, but are not always able to do so.

Last Updated: January 2018